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Abbey offer an alternative dispute resolution; these details can be found here.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact them on 01174 566031 or via their website.

Credit is subject to status and affordability. Terms and conditions apply.

Abbey Windows (Thames Valley) Limited, 50a Portman Road, Reading, RG30 1EA, Register no. 828334, trading as Abbey Windows, Abbey Aluminium and Abbey Conservatories, is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit is provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).